Terms of service
TERMS OF SERVICE
Last updated: September 23, 2026
OVERVIEW
This website is operated by The Woven Memory Kids. Throughout the site, the terms "we", "us" and "our" refer to The Woven Memory Kids.
The Woven Memory Kids operates this online store and website, including its content, products, features and services, to provide customers with an online shopping experience.
By accessing our website, browsing our store or purchasing products from us, you agree to these Terms of Service and the policies referenced in them.
Please read these Terms carefully before using our website or placing an order.
1. ELIGIBILITY AND USE OF OUR WEBSITE
You may use our website only for lawful purposes.
If you are under the age required to enter into a contract under applicable law, you may use our website only with the involvement and consent of a parent or legal guardian.
You agree not to misuse our website or attempt to interfere with its operation, security or availability.
2. OUR PRODUCTS
We make reasonable efforts to display our products, colours, designs and descriptions as accurately as possible.
However, colours and appearance may vary depending on your device, screen settings and other factors.
Product descriptions, availability, pricing and designs may be changed or updated from time to time.
We reserve the right to discontinue products or limit quantities where necessary.
3. ORDERS
When you place an order, you are requesting to purchase the products selected by you.
We reserve the right to accept, decline or cancel an order where reasonably necessary, including where there is an error in product information, pricing, availability or payment.
If we cancel an order after payment has been received, any applicable refund will be processed according to our Return & Refund Policy.
Please review your order carefully before completing your purchase.
4. PRICES AND PAYMENTS
Product prices displayed on our website are the prices applicable at the time of purchase unless otherwise stated.
Prices and promotional offers may change from time to time.
Shipping charges, where applicable, may be charged separately.
You agree to provide accurate and complete information required to process your order and payment.
Payments are processed through the payment methods and payment providers made available at checkout.
5. SHIPPING AND DELIVERY
We currently ship orders across India.
Shipping charges and delivery timelines may vary depending on the order, delivery location, product availability and courier service.
Delivery timelines are estimates and may be affected by circumstances outside our control.
Please refer to our Shipping Policy for additional information.
6. RETURNS, EXCHANGES AND REFUNDS
Returns, exchanges and refunds are handled according to our Return & Refund Policy.
Please review that policy before placing an order.
Custom or personalised products may have different return or exchange conditions.
7. INTELLECTUAL PROPERTY
All content on this website, including our brand name, logo, designs, graphics, photographs, text, product images and other materials, belongs to The Woven Memory Kids or is used with appropriate permission.
You may not copy, reproduce, modify, distribute, publish, sell or commercially use our content without our prior written permission.
8. THIRD-PARTY SERVICES
Our website may use third-party services such as Shopify, payment providers, courier services and other technology providers.
Third-party services may have their own terms and privacy policies.
We are not responsible for the independent practices or policies of third-party services.
9. PERSONAL INFORMATION
Information submitted through our website is handled according to our Privacy Policy.
Please review our Privacy Policy to understand how personal information may be collected and used.
10. WEBSITE AVAILABILITY
We do not guarantee that our website will always be available, uninterrupted or error-free.
We may temporarily suspend or modify the website for maintenance, updates, security or other operational reasons.
11. ERRORS AND CHANGES
Occasionally, our website may contain typographical errors, inaccuracies or omissions relating to product information, pricing, availability, promotions or shipping information.
We reserve the right to correct errors and update information when necessary.
12. PROHIBITED USE
You must not use our website:
• For any unlawful purpose
• To infringe the rights of others
• To interfere with the security or operation of our website
• To transmit malicious software or harmful code
• To attempt unauthorized access to our systems
• To copy or commercially exploit our website content without permission
13. LIMITATION OF LIABILITY
To the extent permitted by applicable law, The Woven Memory Kids will not be responsible for losses arising from circumstances outside our reasonable control, including interruptions to third-party services, courier delays or technical issues.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
14. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time.
The latest version will be posted on this page with the updated date.
Your continued use of our website after changes are posted means you acknowledge the updated Terms.
15. GOVERNING LAW
These Terms will be governed by the applicable laws of India.
Any disputes will be subject to the jurisdiction of the courts applicable to The Woven Memory Kids' business location, subject to applicable law.
16. CONTACT US
If you have any questions about these Terms of Service, please contact us:
The Woven Memory Kids
Email:
thewovenmemory@gmail.com